If you own a rental property on Maui but live off-island — whether on another Hawaiian island or out of state — Hawaii's Act 204 (HRS §521-43(f)) requires that you designate a local contact who resides on the same island as your rental. This rule ensures that tenants have access to someone who can respond promptly in the event of emergencies or property-related issues.
Whether you operate a short-term rental, long-term lease, or vacation condo, compliance with Act 204 is not optional; it’s enforced and tied to significant penalties.
Designation:
You'll need to assign a local contact who physically resides on Maui (if the property is located on Maui). This applies to all rental types, including both short-term and long-term rentals.
Purpose:
This contact serves as a point of communication for your tenants, property managers, and county officials, particularly in emergencies when the owner is unavailable.
Required Disclosures:
Act 204 requires that the local contact’s name, phone number, and email be:
?️ Explore our STR zoning and permitting guide.»
?️ Read about the Minatoya List properties.»
?️ Read our guide to Maui property taxes and compliance.»
?️ See our TAT, GET, and MCTAT filing resources.»
If you're not physically on Maui, you must appoint someone who is — even if you work with a professional manager or booking platform.
Yes — we work with many clients who:
We can help guide you or refer you to reliable local property managers or designated agents who meet legal requirements.
?️ Check out our Buyer Information.»
?️ Check out our Seller Information.»
?️ Understand zoning classifications and what’s allowed.»
Whether you're a seasoned investor or just acquired your first Maui property, making sure your rental complies with Act 204 is essential to avoiding fines and protecting your tenants.
Call us at 808-217-8832
Or contact us here for help with local contact setup or full-service property compliance support.
Let’s protect your investment — the right way.